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Payment Policy – Agile Education

Please get familiar with Payment Policy – Agile education

 

The payment in full is required prior to the commencement of the training.

For companies

If a company is covering the training costs, in accordance with the reservation confirmation, you will receive an invoice named on company. Invoice has to be paid within 14 working days from the invoice issue date, but not later that starting date of the training. Reservation will be withheld until the payment in fully made.

For individuals

If you are covering training costs as an individual, you will receive an invoice named on you as individual. As individual you may choose between two payment options – payment in full or in installments. If you choose to pay in full, we will send you the invoice with 14 – day payment term (no later than starting date of the training), starting from the invoice issue date.

If you choose to apply as individual and to pay in installments –submit your application on e-mail: scrum@puzzlesoftware.rs. We will send you the invoice the same day you have registered. For each of installment there will be reference number within invoice. If you opt for the installments, the fee for the training must be fully paid before the training starting date, as well.

Depending on registration date, in our Payment Policy – Agile education, individuals can find 2 options: three or two installments. Below are options for each specific training:

Installments (for Certified Scrum Master Course with Petri Heiramo 14th-16th November)

 

If you register by 15.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 15.08.)
I installment Payment date 7 days from registration
II installment Payment date until 30.09.
III installment Payment date until 30.10.

If you register by 15.09.2022 you have an option to pay in 2 installments;

2 installments (registration period till 15.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 30.10.

 

 

Installments (for Certified Scrum Product Owner Course with Petri Heiramo, 8th – 10th November)

 

If you register by 15.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 15.08.)
I installment Payment date 7 days from registration
II installment Payment date until 30.09.
III installment Payment date until 30.10.

If you register by 15.09.2022 you have an option to pay in 2 installments;

2 installments (registration period till 15.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 30.10.

 

Installments (for Certified Agile Leadership Course (Essential/Teams) 26th – 28th September)

 

If you register by 15.07.2022 you have an option to pay in 3 installments;

3 installments (registration till 15.07.)
I installment Payment date 7 days from registration
II installment Payment date until 15.08.
III installment Payment date until 15.09.

If you register by 15.08.2022 you have an option to pay in 2 installments;

2 installments (registration period till 15.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 15.09..

 

Installments (for Certified Agile Leadership Course (Essential/Teams) 07th – 09th November)

 

If you register by 15.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 15.08.)
I installment Payment date 7 days from registration
II installment Payment date until 30.09.
III installment Payment date until 30.10.

If you register by 15.09.2022 you have an option to pay in 2 installments;

2 installments (registration period till 15.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 30.10.

Installments (for Certified Scrum Product Owner with Zuzana Sochova 08th – 09th September)

 

If you register by 01.07.2022 you have an option to pay in 3 installments;

3 installments (registration till 01.07.)
I installment Payment date 7 days from registration
II installment Payment date until 01.08.
III installment Payment date until 01.09.

If you register by 01.08.2022 you have an option to pay in 2 installments;

2 installments (registration period till 01.08.)

I installment

Payment date 7 days from registration
II installment

Payment date until 01.09.

Installments (Advanced CSPO with Zuzana Sochova 24th – 25th November)

 

If you register by 30.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 30.08.)
I installment Payment date 7 days from registration
II installment Payment date until 15.10.
III installment Payment date until 15.11.

If you register by 01.10.2022 you have an option to pay in 2 installments;

2 installments (registration period till 01.10.)

I installment

Payment date 7 days from registration
II installment

Payment date until 15.11.

 

Installments (Advanced CSM with Zuzana Sochova 22nd – 23rd November)

 

If you register by 30.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 30.08.)
I installment Payment date 7 days from registration
II installment Payment date until 15.10.
III installment Payment date until 15.11.

If you register by 01.10.2022 you have an option to pay in 2 installments;

2 installments (registration period till 01.10.)

I installment

Payment date 7 days from registration
II installment

Payment date until 15.11.

 

Installments (Management 3.0 Foundation Workshop 27th – 28th October)

 

If you register by 15.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 15.08.)
I installment Payment date 7 days from registration
II installment Payment date until 15.09.
III installment Payment date until 15.10.

If you register by 15.09.2022 you have an option to pay in 2 installments;

2 installments (registration period till 15.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 15.10.

 

Installments (Agility in HR Course 14th – 15th November)

 

If you register by 30.08.2022 you have an option to pay in 3 installments;

3 installments (registration till 30.08.)
I installment Payment date 7 days from registration
II installment Payment date until 01.10.
III installment Payment date until 01.11.

If you register by 30.09.2022 you have an option to pay in 2 installments;

2 installments (registration period till 30.09.)

I installment

Payment date 7 days from registration
II installment

Payment date until 05.11.

Methods of Payment

According to Payment Policy – Agile education you can use one of 2 payment methods:

  • Wire Transfer (Bank Transfer)
  • Payment Card

For domestic companies and individuals, all payments must be made in RSD, whereas foreign companies can pay in EUR in accordance with the invoice. No cash payments will be accepted!

 

Cancellation/Change Policy

In order to give our customers the best possible experience as of July, 2019 Puzzle Software has enforced the Cancellation Policy to ensure that our customers are able to sign up for training they wish to attend.

All payments have to be made no later than 5 business days prior to a training. If a reservation is made less than 5 days prior to the training, the payment need to be made immediately.

Training certificates will not be issued to any participant who is no-show (for any reason), to any participant who didn’t attend the entire training (all training days) or to any participant who attended the training but didn’t made the payment.

 

Cancellation Period Terms
More than 30 calendar days from a scheduled training start date No penalty, 100% of amount paid refund
15-30 calendar days from a scheduled training start date 60% of amount paid refund
Less than 15 calendar days from a scheduled training start date No refund

* No refund for no-show

Please Note: Puzzle Software reserves the right to cancel any training at any time with a notice to the participants. According the Payment Policy – Agile education, if Puzzle Software cancels a course, participants may either opt for a transfer of the registration payment amount toward a future course or to receive a refund for the registration payment amount only. All other expenses are the responsibility of participants.

 

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