Want to bring your team close to successful agile transformation?
Want to help your people and team achieve the desired outcomes?
Want to develop people and help them find their strengths and fortify them?
Then you’re at the right place.
ICP-ACC is the other knowledge-based certifications on the Agile Coaching track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.
This certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organizations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skill set and the value of honing these skills to serve individuals on an agile team.
Agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice the art of facilitation in the context of team facilitation and coaching. Relevant roles include:
✅ Agile and aspiring Coaches;
✅ Scrum Masters;
✅ Agile Project Managers;
✅ Product Owners;
✅ Business Analysts;
✅ HR people;
✅ team leaders;
✅ middle managers;
✅ business owners;
✅ … and anyone with the desire to explore the power of coaching.
During the this workshop we will discuss:
💭 Understand what is included and what is not within the competence of Agile Coach;
💭 Find points of growth for yourself in the context of Agile Coaching (and not only);
💭 Better understand people, their needs, fears and the nature of resistance to change;
💭 Learn to look at people and teams through the organizational and role prism of perception;
💭 Understand how coaching differs from mentoring and consulting, as well as how facilitation is used in coaching;
💭 Understand the difference between different coaching approaches and when to choose which one;
💭 Learn the basics of coaching and its key tools;
💭 Use coaching tools to find new uses for common Agile practices;
💭 Find your personal coaching style using models and tools from different schools;
💭 Learn to better understand the problems and needs of the business;
💭 Discover potential pitfalls of the transformation process and learn how to bypass them;
💭 Learn how to launch and lead Agile transformations in the company;
💭 Learn to plan and conduct large events at the company level.
🔎 Coaching – origins and position in the modern world
🔎 How agile coaching is different from classic coaching
🔎 Agile coach development path
🔎 The role and functions of an agile coach
🔎 Organizational structure and coaching roles
🔎 Agile coach in various frameworks
🔎 Agile coach competency matrix
🔎 How coaching and various agile practices are related
🔎 50 shades of an agile coach or who are all these people and what does coaching have to do with it: mentor, teacher, consultant, change agent, facilitator, change leader and others
🔎 Key competencies of a professional coach
🔎 What questions does the coach ask and what does not?
🔎 Contracts with the client and with the organization
🔎 Types of contracts and pitfalls
🔎 Ethics in coaching
🔎 Coach as a mentor – patterns and anti-patterns
🔎 Professional growth of people
🔎 A coach as a teacher. How to work with adults. Types of training depending on the type of people
🔎 Coach as facilitator
🔎 Strengthening team collaboration
🔎 Self-organizing team support
🔎 Working with different team practices
🔎 Working with large and heterogeneous groups
🔎 Coach as a facilitator of organizational level events
🔎 Agile transformation launch
🔎 Working with top management in the organization
Our training is designed by Certified Training from the Back of the Room Trainers using research-backed brain-based adult learning techniques.
The training takes place in an interactive and multimedia format: we personally control the course of the lesson and try to use all types of information (text, illustrations, videos), which allows us to structure and remember the knowledge gained. The theory is consolidated with practical exercises, working in small groups on each module. Practical lessons “Coach practice” and sessions in the format of supervision. On top of everything, we work both in pairs and in small groups.
This four day course is delivered by a highly qualified agile coach with real-world experience of working in agile transformations and agile teams. Ilija Popjanev is business professional with deep business experience and knowledge and PhD in organizational culture. He’s Agile coach, Scrum master, Lean expert, M3.0 and ICAgile trainer with deep agile experience.
The Agile Coaching certification verifies an understanding of the tools, skills, and techniques needed to coach agile teams. By attending an official Agile Coaching Master Class ICP-ACC Certification, you will receive a badge and an official SHAREABLE CERTIFICATE.
Every ICAgile-accredited course includes hands-on learning. You’ll need to actively participate in a live class to earn this certification.
After completing your class and your post-class survey, you’ll earn a certificate that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.
Agile Coaching Master Class ICP-ACC Certification is organized on the date as per schedule.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
Want to bring your team close to successful agile transformation?
Want to help your people and team achieve the desired outcomes?
Want to develop people and help them find their strengths and fortify them?
Then you’re at the right place.
ICP-ACC is the other knowledge-based certifications on the Agile Coaching track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.
This certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organizations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skill set and the value of honing these skills to serve individuals on an agile team.
Agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice the art of facilitation in the context of team facilitation and coaching. Relevant roles include:
✅ Agile and aspiring Coaches;
✅ Scrum Masters;
✅ Agile Project Managers;
✅ Product Owners;
✅ Business Analysts;
✅ HR people;
✅ team leaders;
✅ middle managers;
✅ business owners;
✅ … and anyone with the desire to explore the power of coaching.
During the this workshop we will discuss:
💭 Understand what is included and what is not within the competence of Agile Coach;
💭 Find points of growth for yourself in the context of Agile Coaching (and not only);
💭 Better understand people, their needs, fears and the nature of resistance to change;
💭 Learn to look at people and teams through the organizational and role prism of perception;
💭 Understand how coaching differs from mentoring and consulting, as well as how facilitation is used in coaching;
💭 Understand the difference between different coaching approaches and when to choose which one;
💭 Learn the basics of coaching and its key tools;
💭 Use coaching tools to find new uses for common Agile practices;
💭 Find your personal coaching style using models and tools from different schools;
💭 Learn to better understand the problems and needs of the business;
💭 Discover potential pitfalls of the transformation process and learn how to bypass them;
💭 Learn how to launch and lead Agile transformations in the company;
💭 Learn to plan and conduct large events at the company level.
🔎 Coaching – origins and position in the modern world
🔎 How agile coaching is different from classic coaching
🔎 Agile coach development path
🔎 The role and functions of an agile coach
🔎 Organizational structure and coaching roles
🔎 Agile coach in various frameworks
🔎 Agile coach competency matrix
🔎 How coaching and various agile practices are related
🔎 50 shades of an agile coach or who are all these people and what does coaching have to do with it: mentor, teacher, consultant, change agent, facilitator, change leader and others
🔎 Key competencies of a professional coach
🔎 What questions does the coach ask and what does not?
🔎 Contracts with the client and with the organization
🔎 Types of contracts and pitfalls
🔎 Ethics in coaching
🔎 Coach as a mentor – patterns and anti-patterns
🔎 Professional growth of people
🔎 A coach as a teacher. How to work with adults. Types of training depending on the type of people
🔎 Coach as facilitator
🔎 Strengthening team collaboration
🔎 Self-organizing team support
🔎 Working with different team practices
🔎 Working with large and heterogeneous groups
🔎 Coach as a facilitator of organizational level events
🔎 Agile transformation launch
🔎 Working with top management in the organization
Our training is designed by Certified Training from the Back of the Room Trainers using research-backed brain-based adult learning techniques.
The training takes place in an interactive and multimedia format: we personally control the course of the lesson and try to use all types of information (text, illustrations, videos), which allows us to structure and remember the knowledge gained. The theory is consolidated with practical exercises, working in small groups on each module. Practical lessons “Coach practice” and sessions in the format of supervision. On top of everything, we work both in pairs and in small groups.
This four day course is delivered by a highly qualified agile coach with real-world experience of working in agile transformations and agile teams. Ilija Popjanev is business professional with deep business experience and knowledge and PhD in organizational culture. He’s Agile coach, Scrum master, Lean expert, M3.0 and ICAgile trainer with deep agile experience.
The Agile Coaching certification verifies an understanding of the tools, skills, and techniques needed to coach agile teams. By attending an official Agile Coaching Master Class ICP-ACC Certification, you will receive a badge and an official SHAREABLE CERTIFICATE.
Every ICAgile-accredited course includes hands-on learning. You’ll need to actively participate in a live class to earn this certification.
After completing your class and your post-class survey, you’ll earn a certificate that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.
Agile Coaching Master Class ICP-ACC Certification is organized on the date as per schedule.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
Do you know the role of the Product Owner in a Scrum team? The Product Owner is responsible for maximizing the value of the product and work on the development team. The Product Owner is the sole person responsible for managing the Product Backlog.
Therefore, Product Ownership is much more than User Stories and prioritizing the work. It’s about leading the product to create happy customers and find business success.
Maybe you are…
💭 a Product Owner without Certification;
💭 a member of the Development Team who is trying to find valuable information for the work of his team;
💭 a Manager who wondering how project development processes should flow and how to create an energizing workplace;
💭 a Person with little experience in Scrum who wishes to learn more.
If yes, then this is the course for you!
This is great opportunity for you to become a Certified Product Owner, officially registered by the Scrum Alliance, which means you are capable of leading a Scrum team through a Product Backlog and communicate the product vision in an Agile environment. Above all increase your personal value within your company and in the business marketplace.
This course is focused on the leadership skills required to effectively guide Agile products and applications, including visualizing and balancing stakeholder needs. Furthermore, effective product portfolio and backlog strategies, delivering optimized value. The emphasis is on practical skills and their utility in your activities.
Training consists of theoretical and practical part, with plenty of interactions and group work. With many games to support the theory, our trainer Petri Heiramo covers main topics, for example Scrum roles and Product Owner role in Scrum team, the Product Backlog, Planning and Estimation, User Stories and their creation, etc…
To prepare for the course, before the course you will receive materials to guide you. Furthermore, on the course, additional handouts will be provided. During the course, all the theory will be covered and many real-life events and problems in team will be discussed.
The agenda is preliminary and will be adjusted based on the interest of the participants.
Day 1 🕘
🔎 Product Owner vs. Product Manager
🔎 Why Agile for project management and business?
🔎 Scrum overview
Day 2 🕘
🔎 Scrum in details
🔎 Good user stories
🔎 Refinement
Day 3 🕘
🔎 Release planning
🔎 Value estimation
🔎 Elective topics
* This agenda is rough as it will be adjusted based on participant interests and the amount of questions. We will be using Scrum for the course, and the Course Backlog will be updated and reprioritized based on participant topics and desires.
By the end of the course you will…
✅ get official Scrum Product Owner certificate from the Scrum Alliance;
✅ become a part of the Agile community;
✅ learn why to use Agile, when Scrum is the right approach, when we should use some other approaches and when we can combine different approaches;
✅ discover what others expect from you as a Product Owner, also how to interact with the Development Team and the Scrum Master, or with stakeholders;
✅ find your path how to plan for future, and what kind of commitments are safe to make;
✅ learn to effectively describe things / features your clients and users want, how many details are useful, and when;
✅ find the best way to obtain the Development Team’s feedback on risks, opportunities, effort and consequences of planned work;
✅ learn what techniques to use to elicit needs and value information from stakeholders, finally how to keep them informed of product progress.
By attending an official Scrum Product Owner Course, offered by Agile Serbia as a Scrum Alliance Registered Education Allies (REAs), you will receive a badge and an globally recognized Certified Scrum Product Owner® Certificate (CSPO®). This certificate is valid for 2 years and it is also very easily renewable.
Why do you need an internationally recognized Agile certificate?
Nowadays, when the whole world is becoming one big market, you want to make sure that your time and resources are well invested, and that your certificate is recognized anywhere. Trustful educational center has top-notch trainers, complete infrastructure, program quality standards, and continuing educational support.
Practicing Agile Estimation Workshop Overview
Agile teams also need to estimates, in order to try to peer into the future and forecast what kinds of longer term commitments are feasible, and to help the PO prioritize the Product Backlog well. Estimation process also helps the team itself understand what they will need to do in order to deliver their commitments. It’s not okay to say “we have no idea when this could be ready”.
In this workshop we will:
Practice two main approaches for Agile estimation and discuss how to make it effective and useful
Connect the estimates to velocity and use that for longer term planning
Look at questions like, why we estimate, what kind of estimation to use and when, and when not to estimate
Introduce about half-a-dozen approaches for estimation in Agile context
These topics are essential understanding for both Product Owners and Scrum Masters, but also valuable information for team members and anyone who works with Agile teams and projects.
Certified Product Owner Course is organized on the date as per schedule. Furthermore, we can organize it on-site course on your request, like all other courses organized by Agile Serbia & Puzzle Software.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
“The course really helped me, although I had some previous practical experience. Actually, it helped me to map theory to practical experience. The trainer is great. He managed to present us possible problems, and then let us to try to solve them. After that, he told us how they should be solved in practice.”
(Milos Tomic, Humanity, Product Owner)
See how it was at the previous live Certified Scrum Product Owner Course in our Facebook album.
*** Did you know? We are an official REA – Registered Scrum Alliance Educational Ally! More information you can find here.
Do you know the role of the Scrum Master in the Scrum team? Scrum Master is responsible for the successful implementation of Scrum. Therefore, he is in charge to provide an environment where all members are able to understand Scrum and all processes take place according to its principles and rules.
The Scrum Master serves the development team by helping remove impediments to the team’s success, facilitating meetings, and supporting the practice of Scrum.
We have been organizing Scrum Master Certification in cooperation with the Scrum Alliance for over a decade. Having that in mind, we can say that we have a lot of experience and practice. According to our previous practice, this course is a combination of instruction and team-based exercises, and above all teaches what are the values of the Scrum and Agile framework.
So if you are…
💭 … a Scrum Master without certification;
💭 … a member of the Development Team who is trying to improve information flow and work of his team;
💭 … a Manager who is wondering how project development processes should flow and likewise how to create an energizing workplace;
💭 … a person with little experience in Scrum, interested in learning more
…Certified Scrum Master course is for you! Get opportunity to become a CSM and leader who contribute to development of your team and organization, applying effectively with Agile techniques!
This course helps everyone who want to develop mastery of the Scrum Master track and improve the way Scrum and Agile principles are applied in their organizations. Also, it helps in understanding and applying the Scrum framework, developing people and teams, managing products with agility, developing and delivering products professionally and evolving the agile organization.
Our long-term friend and a trainer Petri Heiramo is virtuoso in teaching Scrum with long coaching experience, so main issues are illustrated with practical examples and exercises. From him, you will learn how to help your development team to properly use Scrum.
Training will consist of theoretical and practical part. There will be plenty of interactions and group work.
The main topics we will cover are:
… with many games to support the theory.
The agenda is preliminary, and it will be arranged as per interests of course participants.
Day 1 🕘
🔎 Foundations of Agile and Scrum
🔎 Complexity and dealing with uncertainty
🔎 Scrum overview
Day 2 🕘
🔎 Scrum in detail
🔎 Scrum Master role – responsibilities and activities
🔎 Scrum Master cooperation with other roles
Day 3 🕘
🔎 Team formation and motivation
🔎 Retrospectives
🔎 Elective topics
* This agenda is rough as it will be adjusted based on participant interests and the amount of questions. We will be using Scrum for the course, and thus the Course Backlog is subject to change based on participant requests and feedback.
To prepare for the course, you will receive materials to guide you. Furthermore, on the course, additional handouts will be provided. During the course, all the theory will be covered and many real-life events and problems in team will be discussed.
By the end of the course you will…
✅ master new tools for effective team communication;
✅ start improving delivery of an authorized product in a supportive and productive work environment;
✅ know how to consciously take charge of change;
✅ foresee immediate improvements in your quality and almost certain improvements in customers satisfaction;
✅ have skills to help your team work seamlessly as a true team;
✅ know how to bring problems to the surface so you can fix them;
✅ deeply feel the power of working as an uninterrupted team;
✅ learn the satisfaction of being a servant-leader.
By attending an official Scrum Master Course, offered by Agile Serbia as a Scrum Alliance Registered Education Allies (REAs), you will receive a badge and an globally recognized Certified Scrum Master® Certificate (CSM®). This certificate is valid for 2 years and it is also very easily renewable.
Why do you need an internationally recognized Agile certificate?
Nowadays, when the whole world is becoming one big market, you want to make sure that your time and resources are well invested, and that your certificate is recognized anywhere. Trustful educational center has top-notch trainers, complete infrastructure, program quality standards, and continuing educational support.
Kanban and Lean Workshop Overview
Scrum is great, but it doesn’t work in all situations.
For example, we might have to respond to requests within days, or even hours. Or we simply cannot make sensible commitments for even a week. Kanban provides a great alternative approach. Instead of Sprints, the control focuses on individual “stories” and manages the flow through the team. But even Kanban isn’t without its challenges.
In this workshop, we will:
Introduce Toyota Production System, Lean, and Lean Software Development, to understand where Kanban comes from
Learn the fundaments of the Kanban Method, and how to run the Kanban board
Compare Scrum and Kanban, to understand the differences in finer detail and to be able to make more informed choice between the two
Discuss how to avoid the “waterfall Kanban”, or create it when we specifically want that approach
Discuss how to combine the two approaches when we want aspects of both in our work, or even use them side-by-side for different types of work
This workshop provides valuable information for every Scrum Master. It is also useful for PO and team members in using the approach for managing their product development work.
Certified Scrum Master Course is organized on the date as per schedule. Furthermore, we can organize an on-site course on your request.
You might have some doubts about training, certification or something else feel free to contact us at scrum@puzzlesoftware.rs
Also, you can try to find answers in FAQ section if you like 😊
“The course met my expectations, got some new insights, and opportunity to shape my previous knowledge about the topic. Its content is very well designed and the trainer is great. Therefore it is obvious that he has a lot of experience and he gave his best to transfer it to us. The focus of the course was on the team formation, team members’ relations, etc. which I consider as a very important issues regarding the Scrum Master role. “
(Vladimir Topalovic, Senior Project Manager, Vip mobile)
See how it was at the previous live Certified Scrum Master Course in our Facebook album.
*** Did you know? We are an official REA – Registered Scrum Alliance Educational Ally! More information you can find here.
Did you know that setting ambitious goals consistently leads to higher performance than just urging people to do their best? Building a goal model is a visual way to identify what the organization wants to achieve. It forces the team to ask the hard questions that lead to the higher purpose, but our environments change so quickly, which makes working with annual goals really hard.
This workshop will help you discover and master OKRs, an agile approach to goal setting, designed by John Doerr, the man who helped Google become the No.1 Company in the world by using this tool.
OKRs Fundamentals is a program dedicated to people looking for a modern approach to co-creating organizational goals. Goals that both inspire, allow you to direct and synchronize many work streams, and above all, engage colleagues.
Proper application of the OKR’s concept, allows for building transparency of organizational goals, enabling setting priorities and minimizing the risk of conflict or exclusion of organizational goals, which paradoxically still takes place in many organizations.
✅ How can I engage people to co-create organizational goals?
✅ How can I design goals at the organizational level, and how should teams develop them?
✅ Set objectives that align with the Company’s Strategies, Vision & Mission
✅ How can I explain the differences between a goal, a key result and an initiative?
✅ How can I visualize the relationships between goals at the organization level?
✅ How Can I Design Ambitious Goals? Stretch, when to do it and when not?
✅ Write Key Results that measure the business outcome
✅ Made for business owners, entrepreneurs, leaders, managers, trainers, Scrum Masters, Product owners, Project managers, Agile coaches, Team leads, consultants, specialists, members of operational teams, change agents HRM, recruiters and others who work in or closely with human resources, performance management and organizational design
✅ Everyone who cares about improving the quality of cooperation and communication in teams working with the use of goals
✅ For people who want a practical and interactive learning approach
✅ Immediate application of OKR mindset and tools in the workplace
✅ For all organizational contexts and levels of maturity
✅ Without previous knowledge of Agile
What benefits and takeaways do you get?
The training allows participants to better understand their organization and the challenges it faces and to manage its development more effectively. It contains theoretical knowledge and practical methods taken from the ideas of leadership, agile management, entrepreneurship, business analysis, and psychology of motivation, self-organization, change management and many other areas.
As a result of the training, participants representing various areas of the organization will:
✅ Know and understood the issues necessary to engage people to co-create transparent and targeted organizational goals,
✅ Have the skills necessary to apply these methods in practice,
✅ Understand how and why new methods can positively influence their work.
As far as possible, the issues presented during the training are explained through a game / exercise that allows you to apply the learned practice or principle in business realities. The exercise or game usually ends with a joint discussion and discussion on how to adapt the presented practices to the participants.
✅ Organizational, strategic, tactical, development goals
✅ Origin of the Objectives and Key Results concept
✅ Bird’s eye view of OKRs: Structure, Events, Principles & Values.
✅ Why do organizations introduce OKRs?
✅ How have OKR’s contributed to the success of corporations?
✅ OKR and the aspect of intrinsic motivation
✅ Structure, semantics and examples of basic OKRs
✅ Why metrics and OKRs are so powerful leadership tool?
✅ Why do we have metrics, is this good or bad? And why?
✅ The 12 rules for good metrics
✅ The difference between vanity and actionable metrics
✅ Who is, or should be, responsible for coming up, and maintaining metrics?
✅ What are the key metrics in your organization that you would recommend to everyone and which metrics should be avoided?
✅ How measuring a system will influence a system?
✅ How a culture and strong values can minimize the need for metrics?
This highly interactive 1/2 day (17.00-21.00 CET) interactive and engaging workshop will be delivered by Ilija Popjanev, a Management 3.0 facilitator with deep business experience and knowledge. He is helping leaders to improve performance and achieve measurable organizational results.
The program is hands-on, practical, and full of tools and methods to use in your own work. In the program, you will be working with a group of 3-4 people, doing Agile exercises in a fast-paced engaging learning environment. The delivery will be made by using Management 3.0 tools and training from the back of the room methodology.
People have loved the interactive TBR way of working in groups, sharing of ideas and experiences and getting feedback from each other. We will analyze case studies of implemented OKR’s, test the best OKR practices and models, a lot of exercises and simulations.
Management 3.0 is a truly international, global and fully remote company, founded by Jurgen Appelo. They focus on helping organizations have better leaders and less managers. The certificate from Management 3.0 “OKRs Fundamentals” gives you the opportunity to improve performance in your organization.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
Being a great Scrum Master is a journey.
On this Course, we will build on top of your Agile mindset and Scrum experience. On the first place, we want to help you to skyrocket the success by building great high-performing teams.
This Course is practical training in Agile coaching and Agile facilitation techniques on situations brought by participants. You will work in self-organizing teams, supporting each other on your journey, sharing experiences, and hints.
It is a great preparation to become a Certified Agile Coach (CAC) – Scrum Alliance Certified Team Coach (CTC) or Certified Enterprise Coach (CEC).
If you …
💭 … are an active Scrum Master with certification;
💭 … have at least one year of experience in the Scrum Master role;
💭 … plan to become a Certified Agile Coach (CAC) – Scrum Alliance Certified Team Coach (CTC) or Certified Enterprise Coach (CEC);
💭 … are prepared to share your knowledge and experience and learn from the experiences of your peers and the facilitator
Completing A-CSM, you will improve your implementation of Scrum in the workplace and keep your team on the right track.
Some of benefits will be:
✅ Facilitate dialogue between the Product Owner, team members, customers, stakeholders, and executives;
✅ Respond confidently when encountering resistance to change, lack of engagement, low motivation, and unavailability of key people.
✅ Help your company adopt Scrum and support executives committed to Agile values.
✅ Remove impediments that prevent long-term, deep adoption of Scrum and Agile practices by all parts of the business.
✅ Explain the value of Scrum and Agile processes to skeptics.
✅ Increase developer engagement to encourage greater accountability, commitment, and buy-in.
✅ Extend the impact of Scrum throughout the organization.
✅ Scale Scrum and Agile beyond a single team.
✅ Leverage your learning to gain recognition and status as the local Agile expert in your company.
The A-CSM agenda is defined by A-CSM Learning Objectives which fall into the following categories:
🔎 Lean, Agile, and Scrum
🔎 Agile Facilitation
🔎 Agile Coaching
🔎 Service to the Development Team
🔎 Service to the Product Owner
🔎 Service to the Organization
🔎 Scrum Mastery
* This agenda is rough as it will be adjusted based on participant interests and the amount of questions. We will be using Scrum for the course, and thus the Course Backlog is subject to change based on participant requests and feedback.
There are some pre-requisites to receive your Advanced Certified ScrumMaster Certification (A-CSM):
NOTE: You may take the A-CSM course at any time after completing your CSM certification, but must have at least 12 months of Scrum Master experience logged into your Scrum Alliance profile before you can receive your A-CSM certification.
*While this class may be taken by anyone, the A-CSM will not be issued until all of the above listed criteria are met.
Advanced Certified Scrum Master Course is organized on the date as per schedule.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
*** Great news: We’ve officially become REA – Registered Scrum Alliance Educational Ally! More information you can find here.
A-CSPO – Advanced Certified Product Owner course – is part of the extended advanced Product Owner education. It’s not any boring PowerPoint class, it’s an interactive workshop based on the facilitation and coaching at the system level. Full of simulations, conversations, and experience sharing.
Being a great Product Owner is a journey. Incorporating Scrum principles and practices takes diligence, patience, and a commitment to continuous improvement. Scrum is a framework, not a prescriptive methodology.
If you …
💭 … are an active Product Owner with certification;
💭 … have at least one year of experience in the Scrum Product Owner role;
💭 … are prepared to share your knowledge and experience and learn from the experiences of your peers and the facilitator
✅ Manage multiple business initiatives from competing stakeholders
✅ Clearly order and express Product Backlog items
✅ Define a clear product vision that ensures your product remains focused on the features your customers and end-users will actually use
✅ Communicate effectively with various stakeholder groups to achieve alignment
✅ Identify the crucial opportunities and avoid wasting time
✅ Define and validate business value
✅ Increase your credibility as a product expert and become recognized as a person who delivers real business results
✅ Build on your foundational knowledge with enhanced implementation skills
✅ Distinguish yourself in the global marketplace
The A-CSPO agenda is defined by A-CSPO Learning Objectives which fall into the following categories:
🔎 Product Owner Core Competencies
🔎 Advanced Purpose and Strategy
🔎 Empathizing with Customers and Users
🔎 Advanced Product Assumption Validation
🔎 Advanced Techniques for Working with the Product Backlog
* This agenda is rough as it will be adjusted based on participant interests and the amount of questions. We will be using Scrum for the course, and thus the Course Backlog is subject to change based on participant requests and feedback.
There are some pre-requisites to receive your Advanced Certified Product Owner Certification (A-CSPO):
NOTE: You may take the A-CSPO course at any time after completing your CSPO certification, but must have at least 12 months of Product Owner experience logged into your Scrum Alliance profile before you can receive your A-CSPO certification.
*While this class may be taken by anyone, the A-CSPO will not be issued until all of the above listed criteria are met.
Advanced Certified Product Owner Course is organized on the date as per schedule.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
*** Great news: We’ve officially become REA – Registered Scrum Alliance Educational Ally! More information you can find here.
Agility in Marketing (ICP-MKG) certification training with Christophe Martinot
The Agility in Marketing certification is an industry-recognized credential made by marketers, for marketers. It verifies an ability to articulate and implement agile marketing principles and deliver more responsive, customer-centric business outcomes.
This knowledge-based certification is intended for marketing professionals, marketing leaders, and agile practitioners (e. g., Agile Coaches, Scrum Masters) looking to help marketing teams/organizations adopt an agile way of working. Its also relevant to transformation leads, such as professionals exploring the talent and structural aspects of an agile marketing transformation.
The course consists of 8 modules of 90 minutes, organized in two lessons per session:
After the training you will have the tools to be able to:
What includes:
Every Thursday from 18:00 to 21:15 CET, from 2 March to 23 March 2023. (4 sessions of 180 min online)
Tuesday 2 of March 2023 from 18:00 – 21:15 CET
Tuesday 9 of March 2022 from 18:00 – 21:15 CET
Tuesday 16 of March 2022 from 18:00 – 21:15 CET
Tuesday 23 of March 2022 from 18:00 – 21:15 CET
Note: To obtain the ICP-MKG certification, it is essential to participate in 7 of the 8 modules. If a module is lost, the participant should see the module recording of the lost session.
This course is accredited by the ICAgile Certified Professional – Agility in Marketing (ICP-MKG).
Developed in collaboration with thought leaders around the world, ICAgile’s globally recognized certifications are backed by learning outcomes and competencies, and motivate people to be truly competent in their field.
Every ICAgile-accredited course includes hands-on learning. You’ll need to actively participate in a live class to earn this certification.
When you successfully complete your class and your post-class survey, you’ll earn a certificate that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
Want to bring your team close to successful agile transformation?
Want to help your people and team achieve the desired outcomes?
Want to develop people and help them find their strengths and fortify them?
Then you’re at the right place.
ICP-ACC is the other knowledge-based certifications on the Agile Coaching track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.
This certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organizations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skill set and the value of honing these skills to serve individuals on an agile team.
Agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice the art of facilitation in the context of team facilitation and coaching. Relevant roles include:
✅ Agile and aspiring Coaches;
✅ Scrum Masters;
✅ Agile Project Managers;
✅ Product Owners;
✅ Business Analysts;
✅ HR people;
✅ team leaders;
✅ middle managers;
✅ business owners;
✅ … and anyone with the desire to explore the power of coaching.
During the this workshop we will discuss:
💭 Understand what is included and what is not within the competence of Agile Coach;
💭 Find points of growth for yourself in the context of Agile Coaching (and not only);
💭 Better understand people, their needs, fears and the nature of resistance to change;
💭 Learn to look at people and teams through the organizational and role prism of perception;
💭 Understand how coaching differs from mentoring and consulting, as well as how facilitation is used in coaching;
💭 Understand the difference between different coaching approaches and when to choose which one;
💭 Learn the basics of coaching and its key tools;
💭 Use coaching tools to find new uses for common Agile practices;
💭 Find your personal coaching style using models and tools from different schools;
💭 Learn to better understand the problems and needs of the business;
💭 Discover potential pitfalls of the transformation process and learn how to bypass them;
💭 Learn how to launch and lead Agile transformations in the company;
💭 Learn to plan and conduct large events at the company level.
🔎 Coaching – origins and position in the modern world
🔎 How agile coaching is different from classic coaching
🔎 Agile coach development path
🔎 The role and functions of an agile coach
🔎 Organizational structure and coaching roles
🔎 Agile coach in various frameworks
🔎 Agile coach competency matrix
🔎 How coaching and various agile practices are related
🔎 50 shades of an agile coach or who are all these people and what does coaching have to do with it: mentor, teacher, consultant, change agent, facilitator, change leader and others
🔎 Key competencies of a professional coach
🔎 What questions does the coach ask and what does not?
🔎 Contracts with the client and with the organization
🔎 Types of contracts and pitfalls
🔎 Ethics in coaching
🔎 Coach as a mentor – patterns and anti-patterns
🔎 Professional growth of people
🔎 A coach as a teacher. How to work with adults. Types of training depending on the type of people
🔎 Coach as facilitator
🔎 Strengthening team collaboration
🔎 Self-organizing team support
🔎 Working with different team practices
🔎 Working with large and heterogeneous groups
🔎 Coach as a facilitator of organizational level events
🔎 Agile transformation launch
🔎 Working with top management in the organization
Our training is designed by Certified Training from the Back of the Room Trainers using research-backed brain-based adult learning techniques.
The training takes place in an interactive and multimedia format: we personally control the course of the lesson and try to use all types of information (text, illustrations, videos), which allows us to structure and remember the knowledge gained. The theory is consolidated with practical exercises, working in small groups on each module. Practical lessons “Coach practice” and sessions in the format of supervision. On top of everything, we work both in pairs and in small groups.
This four day course is delivered by a highly qualified agile coach with real-world experience of working in agile transformations and agile teams. Ilija Popjanev is business professional with deep business experience and knowledge and PhD in organizational culture. He’s Agile coach, Scrum master, Lean expert, M3.0 and ICAgile trainer with deep agile experience.
The Agile Coaching certification verifies an understanding of the tools, skills, and techniques needed to coach agile teams. By attending an official Agile Coaching Master Class ICP-ACC Certification, you will receive a badge and an official SHAREABLE CERTIFICATE.
Every ICAgile-accredited course includes hands-on learning. You’ll need to actively participate in a live class to earn this certification.
After completing your class and your post-class survey, you’ll earn a certificate that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.
Agile Coaching Master Class ICP-ACC Certification is organized on the date as per schedule.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊
Enhance your skills working with people. Become a better HR partner for those working in your company and provide greater support in the agile culture and mindset.
This 2-day interactive classroom workshop is highly recommended if you work in HR, looking to gain a holistic agile mindset, the skillset to bring agile alive in your team and organization, and to understand how HR can lead and support agile organizational transformations.
✅ Tailored for HR professionals from all industries;
✅ Made for business partners, leaders, generalists, trainers, recruiters and others who work in or closely with human resources;
✅ Suitable for any level of the HR professionals;
✅ For people who want a practical and interactive learning approach;
✅ Immediate application of Agile HR mindset and tools to real HR topics;
✅ For all organizational contexts and levels of maturity;
✅ Without previous knowledge of Agile.
During the this workshop we will discuss:
✅ Learn the importance of business agility transformation in the “new normal”;
✅ Understand why organizations are ‘going Agile‘ and the implications for HR;
✅ What is agile and how to adopt it in the robust HR processes?
✅ Understanding complexity and redesigning processes in the organization;
✅ Learn to manage risk and prioritize your HR portfolio of work;
✅ How to implement Scrum and Kanban in the daily HR operations?
✅ Co-create a great employee experience using Agile HR techniques;
✅ How to improve talent acquisition, engagement, performance… with Agile?
✅ Boost your own productivity and effectiveness with Agile HR tools;
✅ Creating “safe to fail” environment with psychological safety;
✅ Gain practical tools and evidence-based methods to start applying Agile HR;
✅ Lead successful projects and design HR services that your people and leaders need;
✅ How to create executive buy-in and an Agile mindset in the organization?
✅ Be a trusted business partner able to consult on Agile organizational transformation;
✅ Coach leaders and teams to build Agile networks of collaboration.
In this Agile HR workshop you will learn about the Agile mindset, organizational design, roles, career paths, performance, goals & motivation, promotions, talent acquisition and retention as well as learning and development. Check the details of each module here.
Follow this link for more info regarding the Agility in HR workshop.
You will achieve Certification by working on case study assessment during the workshop and involves no post-program work.
As an attendee of the “Agility in HR” workshop, you will receive dual certification, one from Management 3.0 and the other from ICAgile.
ICAgile and ICP-AHR is the most respected and globally recognized business agility organization. The Agility in HR Certified Practitioner certificate and e-badge signifies your ability and skill in applying agile practices and your leading role in organizational transformation. More info is on the following link.
Management 3.0 is a truly international, global and fully remote company, founded by Jurgen Appelo. They focus on helping organizations have better leaders and less managers. The certificate from Management 3.0 gives you the opportunity to become a facilitator. Follow this link for more information.
Both certifications are guarantee for the attendees that they will know what Agile means, and how it is applied in HR and in the organization. You’ll receive all tools and best practices in printing format as canvases, posters, books…
The training is designed on several bestselling books and for some of them, you’ll receive the summaries and key points.
This highly interactive and engaging workshop will be delivered by Ilija Popjanev. He is Management 3.0 facilitator and ICAgile certified instructor with deep business experience and knowledge. He is helping HR professionals to improve performance and achieve measurable results.
The program is hands-on, practical, and full of tools and methods to use in your own work. In the program, you will be working with a group of 3-4 people, doing Agile exercises, applying Scrum and Kanban together in a fast-paced engaging learning environment.
People have loved the interactive way of working in groups, sharing of ideas and experiences and getting feedback from each other. We will analyze case studies of implemented agile transformations, test the agile best practices for HR people, a lot of role-playing, simulations.
For more details about content of this amazing Training check here!
Agility in HR is organized on the date as per schedule. Furthermore, we can organize it on-site course on your request, like all other courses organized by Agile Serbia & Puzzle Software.
You might have some doubts about training, certification or SEU points, etc. Frequently Asked Questions should help you to find all answers you need 😊