Certified Scrum Master Course with Petri Heiramo (new dates)

CSM certification by the Scrum Alliance

Do you know the role of the Scrum Master in the Scrum team? Scrum Master is responsible for the successful implementation of Scrum. Therefore, he is in charge to provide an environment where all members are able to understand Scrum and all processes take place according to its principles and rules.

The Scrum Master serves the development team by helping remove impediments to the team’s success, facilitating meetings, and supporting the practice of Scrum.

🎯  Is Scrum Master course for you?

We have been organizing Scrum Master Certification in cooperation with the Scrum Alliance for over a decade. Having that in mind, we can say that we have a lot of experience and practice. According to our previous practice, this course is a combination of instruction and team-based exercises, and above all teaches what are the values of the Scrum and Agile framework.

So if you are…

💭 … a Scrum Master without certification;

💭 … a member of the Development Team who is trying to improve information flow and work of his team;

💭 … a Manager who is wondering how project development processes should flow and likewise how to create an energizing workplace;

💭 … a person with little experience in Scrum, interested in learning more

…Certified Scrum Master course is for you! Get opportunity to become a CSM and leader who contribute to development of your team and organization, applying effectively with Agile techniques!


🦸‍♂️  What are the benefits of the course?

This course helps everyone who want to develop mastery of the Scrum Master track and improve the way Scrum and Agile principles are applied in their organizations. Also, it helps in understanding and applying the Scrum framework, developing people and teams, managing products with agility, developing and delivering products professionally and evolving the agile organization.

Our long-term friend and a trainer Petri Heiramo is virtuoso in teaching Scrum with long coaching experience, so main issues are illustrated with practical examples and exercises. From him, you will learn how to help your development team to properly use Scrum.

📌  How will you work on the course?

Training will consist of theoretical and practical part. There will be plenty of interactions and group work.

The main topics we will cover are:

  • Scrum roles and responsibilities
  • Sprint Planning
  • Review and Retrospectives
  • Estimating and Prioritizing Product Backlogs and etc.

… with many games to support the theory.


The agenda is preliminary, and it will be arranged as per interests of course participants.

Day 1 🕘

🔎 Foundations of Agile and Scrum

🔎 Complexity and dealing with uncertainty

🔎 Scrum overview

Day 2 🕘

🔎 Scrum in detail

🔎 Scrum Master role – responsibilities and activities

🔎 Scrum Master cooperation with other roles

Day 3 🕘

🔎 Team formation and motivation

🔎 Retrospectives

🔎 Elective topics

* This agenda is rough as it will be adjusted based on participant interests and the amount of questions. We will be using Scrum for the course, and thus the Course Backlog is subject to change based on participant requests and feedback.


📁 Materials

To prepare for the course, you will receive materials to guide you. Furthermore, on the course, additional handouts will be provided. During the course, all the theory will be covered and many real-life events and problems in team will be discussed.

📣  How will this be your career milestone?

By the end of the course you will…


✅ master new tools for effective team communication;

✅ start improving delivery of an authorized product in a supportive and productive work environment;

✅ know how to consciously take charge of change;

✅ foresee immediate improvements in your quality and almost certain improvements in customers satisfaction;

✅ have skills to help your team work seamlessly as a true team;

✅ know how to bring problems to the surface so you can fix them;

✅ deeply feel the power of working as an uninterrupted team;

✅ learn the satisfaction of being a servant-leader.


📜  Scrum Master Certifications

By attending an official Scrum Master Course, offered by Agile Serbia as a Scrum Alliance Registered Education Allies (REAs), you will receive a badge and an globally recognized Certified Scrum Master® Certificate (CSM®). This certificate is valid for 2 years and it is also very easily renewable.

Why do you need an internationally recognized Agile certificate?
Nowadays, when the whole world is becoming one big market, you want to make sure that your time and resources are well invested, and that your certificate is recognized anywhere. Trustful educational center has top-notch trainers, complete infrastructure, program quality standards, and continuing educational support.



📜  Certification Process Steps

  • Select a date and register for a Scrum Master course
  • Do a self-paced preparation before the event (material will be provided by a trainer approx.10-14 days in advance)
  • Attend a three – day trainer-led Scrum Master course
  • Pass the open-book final exam on the Scrum Alliance website
  • Access your Certified Scrum Master certificate and badge on the Scrum Alliance website



📌  Course value – sum up:

  • Practical and resourceful learning environment
  • Interactive workshop with plentiful group activities
  • Perpetual access to all the content of the course
  • Preparation for the exam
  • Free Certified Scrum Master® Exam Retake Included
  • Certified Scrum Master® Certificate (CSM®) for 2 years
  • Scrum Alliance® membership for 2 years
  • International 16 SEUs if you want or need to advance in Agile
  • Access to a world Agile library
  • Access to Agile community groups
  • Free Agile e-book – Successfully create your Agile path
  • FREE bonus – 3 hours Kanban workshop – 16 June 

Kanban and Lean Workshop Overview 

Scrum is great, but it doesn’t work in all situations.

For example, we might have to respond to requests within days, or even hours. Or we simply cannot make sensible commitments for even a week. Kanban provides a great alternative approach. Instead of Sprints, the control focuses on individual “stories” and manages the flow through the team. But even Kanban isn’t without its challenges.

In this workshop, we will:

Introduce Toyota Production System, Lean, and Lean Software Development, to understand where Kanban comes from

Learn the fundaments of the Kanban Method, and how to run the Kanban board

Compare Scrum and Kanban, to understand the differences in finer detail and to be able to make more informed choice between the two

Discuss how to avoid the “waterfall Kanban”, or create it when we specifically want that approach

Discuss how to combine the two approaches when we want aspects of both in our work, or even use them side-by-side for different types of work

This workshop provides valuable information for every Scrum Master. It is also useful for PO and team members in using the approach for managing their product development work.


Details about the next public Scrum Master course with Petri Heiramo

Certified Scrum Master Course is organized on the date as per schedule. Furthermore, we can organize an on-site course on your request.

  • Date: 5th – 7th June
  • Duration: 3 working days, 6 hours per day
  • Location: Online (Zoom)
  • Course Language: English
  • Trainer: Petri Heiramo
  • Course type: certified by the Scrum Alliance (Certificate (CSM®) for 2 years)
  • Applications: online or by e-mail:
  • Price: 790 € + VAT

REGISTER: online or by e-mail:


Registration and payment information:

  • For this course you can pay via Bank Transfer.
  • If you are paying as individual, via Bank Transfer (Wire Transfer), you can pay in two or three installments, depending on the date you registered. See our Terms and Conditions.
  • If you are paying as a company (legal entity), after registration via e-mail, you will receive an invoice. All payments should be made to our bank account stated in received invoice. All payments are at the selling exchange rate of the bank effective on the date when the invoice was issued. 

How can we help you?


You might have some doubts about training, certification or something else feel free to contact us at

Also, you can try to find answers in FAQ section if you like 😊


What the participants said about Scrum Master course

“The course met my expectations, got some new insights, and opportunity to shape my previous knowledge about the topic. Its content is very well designed and the trainer is great. Therefore it is obvious that he has a lot of experience and he gave his best to transfer it to us. The focus of the course was on the team formation, team members’ relations, etc. which I consider as a very important issues regarding the Scrum Master role. “

(Vladimir Topalovic, Senior Project Manager, Vip mobile)


See how it was at the previous live Certified Scrum Master Course in our Facebook album.


*** Did you know? We are an official REA – Registered Scrum Alliance Educational Ally! More information you can find here.


This course is available as a public one in June 2023. Check the date once again and book your seat on time!
The course can be organized on-site (in your company), tailored to companies needs. Choose the date and send us your request!